Contact Us

For help with products, delivery, returns or an order, email support@lolxi.com. Include your order number if available. Please do not send full card details, security codes or passwords.

Returns and cancellation

Our Return and Refund Policy explains how to return an item, the applicable periods and return postage. Returns are directed to international return facilities outside the United Kingdom. Contact us for the correct address for your order. Your statutory right to cancel does not depend on approval or a reason. You may also notify us by post or another clear statement.